Alle Artikel mit dem Tag "consumer"
Under German law on the sale of goods, consumer rights are protected by a range of remedies for faulty goods. These include the right to rescind a contract if the defects are more than minor. But how does German law define “minor defects”. Find the answer here.
Many people fear a bad credit rating. With this in mind, a court in Germany has confirmed that businesses must follow strict rules before threatening consumers with a negative credit rating entry. Weiterlesen →
The EU’s Regulation on cosmetic products came into force on 11.07.2013. The aim of the regulation is to ensure a high standard of security for consumers, whilst at the same time guaranteeing the free movement cosmetic products. Here is an overview of its main provisions. Weiterlesen →
With the rise of e-commerce and the ability of consumers to shop online, have come increased incidences of hacking, fraud and deception. Product-related deception is a crime which leaves internet users looking for legal answers as to what action to take. Here are some tips.
Wilde Beuger Solmecke recently explained why Amazon’s aggressive tactic of closing customer accounts without warning is unlawful. One person contacted Amazon using the arguments we suggested and asked for his account to be re-activated. The reply he received is striking. Weiterlesen →
It has emerged that businesses are permitted to threaten customers who fail to pay for products or services with a negative credit rating agency entry. However, threatening or drawing consumers’ attention to the possibility of a so-called Schufa entry may only occur under strict circumstances. Weiterlesen →