In a preliminary ruling of 30 March 2017 (Case C-146/16), the European Court of Justice (ECJ) decided that in certain cases of printed advertising, it may be sufficient for businesses to provide the compulsory information about their corporate address and identity on the respective website given in the advertisement, rather than in the ad itself.
The European Union’s consumer rights directive has introduced a harmonised right to cancel for consumers. Particularly estate agents must ensure that they abide by the law. Failure to do so can lead to a loss of commission, even if services have already been performed.
The Augsburger Allgemeine reports that an Amazon customer is being sued for EUR 70,000 after leaving a negative online review. The compensation is being sought by a trader, whose account was suspended, allegedly as a result of the negative review. Is the trader’s action justified?
An eBay buyer has been granted a partial refund by a court in Germany accidentally transferring €1,000 for a pair of used trousers. The price she had meant to pay was €9.50. More →
Under e-commerce law, strict rules apply to the design of commercial websites. It is important that the “buy now” button clearly indicates to customers that by clicking it, they enter a financial obligation. More →
A business’ reputation can improve greatly through online reviews. But the consequences of negatives reviews can also be severe. In certain circumstances, online businesses can protect themselves from bad reviews.
From 13 June 2014 the European Union’s consumer rights directive will take effect in Germany. For e-commerce consumers, there are important changes the right to withdraw from distance contracts. Here is a brief overview. More →
A court in Germany recently ruled that the online shop Amazon cannot be held liable for copyright infringements contained in the e-books it sells. However, with an appeal likely, it remains to be seen whether the judgment will become legally binding. More →